IGOR Subprocessors

IGOR works with carefully selected third-party service providers ("Subprocessors") to support the secure processing of Customer Data, which may include Personal Data. Each Subprocessor is required to implement robust technical and organizational safeguards to protect Customer Data in line with GDPR, industry best practices, and other applicable regulatory frameworks.

Additional details on subprocessor security practices can be accessed through the links provided.For more details on how we handle Personal Data, please refer to our Privacy Policy.

Sub-processor

Purpose

Data

Sub-processor Location

Transfer Mechanism

Supplemental Measures

Contact Details

Amazon Web Services, Inc.

Infrastructure, hosting services and data storage

All application data.

USA

DPF

Not required;
DPA

dataprivacyframework@amazon.com;2021 7TH Ave, Seattle, WA 98121, USA

CrowdStrike Inc.

Endpoint protection, threat intelligence andresponse services

Some application data (API calls)

USA

DPF

Not required;
DPA

drew.bagley@crowdstrike.com Drew Bagley, VP & Counsel, Privacy &Cyber Policy, CrowdStrike, Inc., 150 Mathilda Pl Ste 300, Sunnyvale, CA 94086,USA

Freshworks Inc.(Freshdesk)

Customer support services

Data of users and end-users, contained in electronic data, text, messages or other materials, submitted to the Service(s) by Customer through Customer’s account in connection with Customer’s use of the Service.

USA

DPF

Not required;
DPA

dpo@freshworks.com Marcus Toussaint, Data Protection Officer, 2950S. Delaware Street, Suite 201, San Mateo, CA 944032950, USA

Sinch AB (Mailgun)

Email delivery service to send system-generated emails

Name and email addresses of users

Sweden

EU - not required

Not required;
‍DPA

DPO@sinch.com Lindhagensgatan 112112 51, Stockholm, Sweden

Suitedash Services LLC

Client Portal, CRM, invoicing/payments, e-mail marketing

Names, roles, and email addresses of the SuperAdmin, Authorized Users, and administrative staff members of the Subscriber (for CRM). Names and email addresses of Newsletter subscribers.

USA

SCCs

Encryption of data in transit and at rest DPA

privacy@suitedash.com Michael Lambert, DPO, 1321 Upland Drive, STE6351, Houston, Texas 77043, USA